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Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
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  • Contains 2 Component(s), Includes Credits Includes a Live Web Event on 10/15/2025 at 1:00 PM (EDT)

    Join SGMP for a panel discussion on the current state and future of the government market. Brett Sterenson of Hotel Lobbyists, Mike Rice of Liberty Lodging Company, and Chris McLaughlin of Aimbridge will offer a balanced perspective on current trends and future expectations in the government meetings market. Hear from boots-on-the-ground industry leaders!

    Join SGMP for a panel discussion on the current state and future of the government market.  Brett Sterenson of Hotel Lobbyists, Mike Rice of Liberty Lodging Company, and Chris McLaughlin of Aimbridge will offer a balanced perspective on current trends and future expectations in the government meetings market. Hear from boots-on-the-ground industry leaders!

    Brett Sterenson

    Hotel Lobbyists

    Brett Sterenson is a twenty-seven year veteran of the industry, spending the last eighteen years as the proprietor of Hotel Lobbyists, a site selection firm based in the metro DC area.  Prior to that Brett worked for both Kimpton Hotels and Millennium Hotels.  Each year, his firm places nearly 500 meetings and events around the nation and around the globe.  He is a frequent contributor to SGMP having served on the local NATCAP chapter board, the Gilmer Institute of Learning and the National Board of Directors.  He’s most recently served as the Voice of God at the last four NECs.  Brett lives outside Washington, DC, is married and has a 12yr old son and 10yr old daughter.

    Christopher McLaughlin, CGMP

    Senior Director of National Sales

    Aimbridge Hospitality

    Chris McLaughlin has over 35 years of experience in the hospitality industry and is currently the Senior Director of National Sales for Aimbridge Hospitality, the largest third-party hotel management company in North America.  In this role, he is responsible for the strategic vision, growth, and management of the national sales team.

    Currently, McLaughlin is the Chair of the NDTA’s (National Defense Transportation Association) National Lodging Committee and is an Education & Programming Trustee on SGMP’s (Society of Government Meeting Professionals) Sam Gilmer Institute of Learning.  Notably, McLaughlin recently served for eight (8) years as an officer on SGMP’s National Board of Directors from July 2017 – June of 2025, in the capacities of National Treasurer (2017-2021) and Vice President (2021-2025).

    Mike Rice, CHA

    Liberty Lodging Company, LLC

    Mike is a 35-year veteran of the hotel industry.  After graduating from Michigan State University’s Hospitality Business Program, he began his career in Chicago opening the Stouffer Riviere Hotel.  He then moved to new positions with IHG and Marriott including restaurant manager, sales manager, front office, and Director of Housekeeping.  Returning to Michigan, Mike held the General Manager position at a hotel that was awarded 4 Federal Lodging Contracts encompassing, rooms, food and beverage, and transportation. 

    Mike then moved into Federal Contracting specializing in Lodging Contracts.  For the past 9 years, Mike has worked to secure over 40 multi-year contracts for our hotel partners by negotiating competitive room rates, writing proposals, and preparing properties for Federal operational inspections. 

  • Contains 2 Component(s), Includes Credits Includes a Live Web Event on 09/17/2025 at 1:00 PM (EDT)

    Retaining great employees requires more than competitive pay and perks. Through her Six Gears of Grategy®: Attitude, Appreciation, Access, Acts of Service, Applause, and Accountability, Lisa Ryan shares a practical, results-driven approach to building a workplace culture that draws top talent in and keeps them engaged. Participants will leave with clear, actionable strategies to increase retention, strengthen morale, and make their organization a place people are proud to call home.

    Retaining great employees requires more than competitive pay and perks. Through her Six Gears of Grategy®: Attitude, Appreciation, Access, Acts of Service, Applause, and Accountability, Lisa Ryan shares a practical, results-driven approach to building a workplace culture that draws top talent in and keeps them engaged. Participants will leave with clear, actionable strategies to increase retention, strengthen morale, and make their organization a place people are proud to call home.

    Lisa Ryan

    Keynote Speaker

    Lisa Ryan Speaks

    Lisa Ryan is a workplace culture expert, author of multiple books including Gear Up for Greatness, and the creator of the Six Gears of Grategy® framework. She has delivered more than 1,000 presentations, helping leaders attract and retain top talent by creating environments where employees feel valued, appreciated, and engaged. As host of The Manufacturers’ Network podcast, Lisa has interviewed over 200 industry professionals, sharing insights and strategies that inspire action and drive results.

  • Contains 2 Component(s), Includes Credits

    Creating a polished, on-brand, and high-impact event doesn’t have to come with a high-impact price tag. Join our upcoming webinar to learn budget-friendly strategies that make every dollar count while delivering a professional, cohesive attendee experience.

    Creating a polished, on-brand, and high-impact event doesn’t have to come with a high-impact price tag.  Join our upcoming webinar to learn budget-friendly strategies that make every dollar count while delivering a professional, cohesive attendee experience.

    Join us on 8/19 and discover how to:

    • Replace expensive signage with affordable, unique alternatives
    • Use underutilized spaces creatively to maximize brand visibility
    • Creative ways to make your graphics work double duty to reduce overall spend
    • Offset costs with sponsor integrations and value-adds
    • Prioritize signage investments for maximum ROI

    Whether you’re planning a large conference or an intimate off-site, you’ll walk away with actionable ideas to help you stretch your signage budget without sacrificing quality or attendee engagement.  

    Courtney Zgraggen

    Vice President

    Madison Avenue, Inc.

    Courtney Zgraggen is the Vice President of Madison Avenue Incorporated, where she leads the company’s sales and marketing strategy, product development, and customer experience for signage and branding solutions in the meetings and events industry.

    While pursuing her MBA in Marketing at the University of Indianapolis, Courtney worked as a Convention Operations Assistant for the National Soccer Coaches Association of America (NSCAA), gaining hands-on experience in event operations and logistics. That role sparked her interest in the meetings and events industry and laid the foundation for her career at Madison Avenue, where she began in 2011. With over 13 years of experience in the industry, she has developed a deep expertise in signage strategy, branding, and client service. Through her work consulting with clients, she focuses on delivering creative and cost-effective branding solutions by helping event professionals bring their vision to life without exceeding their budgets.

    Building on that foundation, she brings a strategic and solutions-focused mindset to her current role at Madison Avenue. From helping clients identify the right signage for their goals to developing solutions that prioritize both impact and sustainability, Courtney is focused on delivering high-performing branding that meets the evolving needs of event professionals. She has been instrumental in advancing Madison Avenue’s eco and budget-friendly offerings and continues to work closely with planners, agencies, and corporate teams nationwide to bring their event visions to life.


  • Contains 3 Component(s), Includes Credits

    What new ethical risks arise when government staffers use AI to draft communications, evaluate vendors, or shape policy? How can meeting professionals help staffers think clearly about these challenges and make sound decisions? What does integrity look like when the rules are still being written?

    What new ethical risks arise when government staffers use AI to draft communications, evaluate vendors, or shape policy? How can meeting professionals help staffers think clearly about these challenges and make sound decisions? What does integrity look like when the rules are still being written?

    As artificial intelligence changes how government agencies operate, staffers are facing complex ethical questions they haven’t encountered before. This timely and engaging session will show you how to support those staffers with clarity and confidence.

    Ethics expert Bruce Weinstein, Ph.D., The Ethics Guy®, will present a clear, practical framework for analyzing the ethical aspects of AI-related decisions, grounded in five nonpartisan principles of ethical intelligence. You’ll come away with tools for making sound choices about AI and for answering the larger question: “What’s the right thing to do?”

    Bruce Weinstein

    The Ethics Guy

    As artificial intelligence reshapes the work of government, staffers face new and often unclear ethical challenges. How can meeting professionals help them navigate this uncharted territory with clarity and integrity? Bruce Weinstein, Ph.D., is a Forbes contributor and nationally recognized speaker on ethical leadership and the responsible use of AI in both the public and private sectors. He has worked with the U.S. military, Fortune 500 companies, and government agencies at all levels. His companies—The Ethics Guy, LLC and The Institute for High-Character Leadership, Inc.—are registered federal vendors, and his AI ethics courses have been taken by over 19,000 professionals worldwide.


    In Navigating Ethical Boundaries in Government Meetings: Leading with Integrity in the Age of AI, Bruce equips meeting professionals with practical strategies to help staffers meet emerging ethical challenges and lead with confidence in an AI-driven world.

  • Contains 3 Product(s)

    The SGMP micro-credentialing program is designed to help SGMP members develop specific expertise across core competencies for government meeting planners. Members can demonstrate this expertise by completing five (5) hours of professional development in any core competency. Hours can be earned online or in-person at chapter or national events.

    The SGMP micro-credentialing program is designed to help SGMP members develop specific expertise across core competencies for government meeting planners. Members can demonstrate this expertise by completing five (5) hours of professional development in any core competency. Hours can be earned online or in-person at chapter or national events. The Education & Programming Microcredential will enhance your skills as a meeting planner in the domain of event education & programming, and demonstrate your expertise across three levels: Fundamentals, Advanced, and Expert.

    Getting Started

    Each core competency begins with the CORE course. This course is available on-demand 24/7 on the SGMP Learning Platform at https://learn.sgmp.org. Courses vary from 30-60 minutes each and cover the must-know topics for each core competency.

    Additional Hours

    Once you have completed the CORE course, you must complete an additional four (4) hours of professional development. To ensure that all students have been exposed to comprehensive education on each topic, relevant both nationally and locally, hours must be earned as follows:

    • Two (2) hours must be completed at the local chapter level. These hours may be earned in any format (virtual or in-person). If you do not have a local chapter, you may select any chapter relevant to your work and complete your required hours through that chapter.
    • Two (2) hours may be earned via SGMP National, at your local chapter, or via another chapter. These hours may be completed in any format including education.sgmp.org (on-demand), virtual synchronous education (e.g., webinars), or at in-person events such as the National Education Conference.

    Certificate

    Once you have completed the required hours to earn your micro-certification, you will receive an electronic certificate demonstrating your expertise. Certificates will be issued with the name of the competency and the level of the certificate, e.g., “Protocol: Fundamentals.”  

    *You must pass the CORE course and earn 4 additional domain hours, at least 2 of which must be earned at your local chapter.

  • Contains 2 Component(s), Includes Credits

    Join international Author/Keynote Speaker Andy Masters in this timely and entertaining program which illustrates inexpensive ways to create a positive working environment, while sharing success stories of how other organizations have RE-ENERGIZED their culture during challenging times.

    As Government agencies are challenged with downsizing, staffing shortages, and lesser resources–Government administrators and employees have now been asked to do more with less—and with more stress.  Therefore, the time to create a positive work environment while injecting fun, energy, and humor into the workplace has never been more important.  People are tired of being stressed.  People want to be happy, be appreciated, and enjoy their jobs as much as possible.  The incredible impacts of a positive work environment include improved recruiting, less stress, higher morale, lower turnover, greater teamwork, creativity, and especially increased service levels–accomplished with LITTLE or NO costs.  Join international Author/Keynote Speaker Andy Masters in this timely and entertaining program which illustrates inexpensive ways to create a positive working environment, while sharing success stories of how other organizations have RE-ENERGIZED their culture during challenging times.

    Andy Masters, MA, CSP

    Andy Masters, MA, CSP is an award-winning author and international speaker who has presented over 1,000+ programs for 250,000+ attendees in 47 states--including as keynote speaker for many Government conferences and events.  Andy has earned the prestigious CSP award of the National Speakers Association (NSA), the highest international recognition for professional speakers, achieved by less than 10% of over 5,000+ speakers worldwide. Andy has written 5 books and earned 4 degrees, including a B.A.—Political Science from the University of Missouri-St. Louis, and an M.A.—Human Resources Development from Webster University in Missouri.  His latest book is titled “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy has been featured on PBS, Investor’s Business Daily, and Leadership Excellence magazine.  For more info, topics, and schedule availability, please visit https://andy-masters.com (Click on Government).

  • Contains 2 Component(s), Includes Credits

    E-mail. Texts. Interruptions. Phone Calls. Project Transitions. Event Insanity. Office Clutter. Social and Other Media. Smart Phones and Apps. Even Family and Friends. These common distractions make it almost impossible to get anything done. It seems like there is always SOMETHING getting in the way of what you really need to do. But with some forethought and effective strategies, as well as some discipline, it is possible to find your focus, even in a hyper-distracted world.

    E-mail. Texts. Interruptions. Phone Calls. Project Transitions. Event Insanity. Office Clutter. Social and Other Media. Smart Phones and Apps. Even Family and Friends. These common distractions make it almost impossible to get anything done. It seems like there is always SOMETHING getting in the way of what you really need to do. But with some forethought and effective strategies, as well as some discipline, it is possible to find your focus, even in a hyper-distracted world. We'll have a fun time sharing "game plan" ideas for getting and keeping your distractions under control and finding critical "focused productivity" time every day, leading to both performance but also clarity of mind and purpose. And, this program is now "audience flexed" -- the speaker will poll the audience at the start of the program to find out YOUR biggest distractions, and will customize the content accordingly. SQUIRREL!

    This program will cover the following (depending on the audience flex!):

    • The state of interruptions and distraction in today’s professional world
    • The two key ways e-mail distracts you (and solutions for managing that!)
    • Dealing with other common office inputs efficiently (voice mail, documents, e-documents, faxes, texts, “stacks and piles”, etc.)
    • More effectively dealing with unexpected interruptions (phone calls, “stop by’s”, texts) and project transitions to maintain “traction” and reduce distraction (including now at “work from home)
    • Reducing the e-distraction of computers, second monitors, smart phones, tablets, social media, news feeds, streaming programs, and apps (and enhanced productivity tips for these same devices)
    • Dealing with “work from home” distractions – spouses, kids, the UPS driver, even your dogs!
    • A few key office/info clutter strategies for better organization
    • A discussion on what really happens when people try to “Multitask” and perhaps a better idea?
    • “Game plan” techniques for better managing the start of your day and your work/information through the day for higher productivity, more focus, and less distraction

    Randy Dean, MBA

    The Email Sanity Expert

    Randall Dean, MBA, CVP (Certified Virtual Presenter by eSpeakers), is the author of the former Amazon.com #1 E-mail Bestseller, Taming the E-mail Beast, his newer e-book REBOOT of Taming the E-mail Beast (featuring updated video demos in Microsoft Outlook and Gmail) as well as the producer and creator of several highly-rated video-based self-study courses on several well-known streaming platforms. He has nearly 30 years of experience using and teaching an advanced time management/personal organization system, including systems for effective e-mail management, office clutter reduction, optimizing your Outlook and/or Gmail/Google usage, and getting the most from affiliated smart phone and tablet devices.

    He has taught different versions of his time and e-mail management systems for many prominent organizations including Michigan State University, University of California Berkeley, Westinghouse Electric Company, Volvo, The Global Business Travel Association, the Graduate Management Admissions Council, The University of Pittsburgh, The Ohio State University, the Institute of Management Accountants, the National Association for Legal Career Professionals, and The Michigan, Indiana, Texas, and Iowa Societies of Association Executives for groups as small as five and as large as 550.

    His speaking and training programs are consistently some of the highest-rated programs for the many conferences and clients he speaks for, including major conferences, Fortune 500 organizations, top universities, governmental agencies, and leading nonprofits — basically anyone struggling to better manage their time, e-mail, smart phone/tablet devices, Google productivity apps, and/or Microsoft Outlook. (And he makes these topics fun and engaging too!)

    He has previously been interviewed by the Washington Times, Detroit News, The Globe and Mail, Business Week Online, and numerous other media outlets, including radio, television, newspaper, and blog sites. He is an active member of the National Speakers Association (NSA) and Michigan Society of Association Executives.

  • Contains 3 Product(s)

    The SGMP micro-credentialing program is designed to help SGMP members develop specific expertise across core competencies for government meeting planners. Members can demonstrate this expertise by completing five (5) hours of professional development in any core competency. Hours can be earned online or in-person at chapter or national events.

    The SGMP micro-credentialing program is designed to help SGMP members develop specific expertise across core competencies for government meeting planners. Members can demonstrate this expertise by completing five (5) hours of professional development in any core competency. Hours can be earned online or in-person at chapter or national events. The Technology Microcredential will enhance your skills as a meeting planner in the domain of event technologies, and demonstrate your expertise across three levels: Fundamentals, Advanced, and Expert.

    Getting Started

    Each core competency begins with the CORE course. This course is available on-demand 24/7 on the SGMP Learning Platform at https://learn.sgmp.org. Courses vary from 30-60 minutes each and cover the must-know topics for each core competency.

    Additional Hours

    Once you have completed the CORE course, you must complete an additional four (4) hours of professional development. To ensure that all students have been exposed to comprehensive education on each topic, relevant both nationally and locally, hours must be earned as follows:

    • Two (2) hours must be completed at the local chapter level. These hours may be earned in any format (virtual or in-person). If you do not have a local chapter, you may select any chapter relevant to your work and complete your required hours through that chapter.
    • Two (2) hours may be earned via SGMP National, at your local chapter, or via another chapter. These hours may be completed in any format including education.sgmp.org (on-demand), virtual synchronous education (e.g., webinars), or at in-person events such as the National Education Conference.

    Certificate

    Once you have completed the required hours to earn your micro-certification, you will receive an electronic certificate demonstrating your expertise. Certificates will be issued with the name of the competency and the level of the certificate, e.g., “Protocol: Fundamentals.”  

    *You must pass the CORE course and earn 4 additional domain hours, at least 2 of which must be earned at your local chapter.

  • Contains 3 Product(s)

    The SGMP micro-credentialing program is designed to help SGMP members develop specific expertise across core competencies for government meeting planners. Members can demonstrate this expertise by completing five (5) hours of professional development in any core competency. Hours can be earned online or in-person at chapter or national events.

    The SGMP micro-credentialing program is designed to help SGMP members develop specific expertise across core competencies for government meeting planners. Members can demonstrate this expertise by completing five (5) hours of professional development in any core competency. Hours can be earned online or in-person at chapter or national events. The Technology Microcredential will enhance your skills as a meeting planner in the domain of event technologies, and demonstrate your expertise across three levels: Fundamentals, Advanced, and Expert. Those who hold the CGMP are exempted from the Fundamentals level. If you would like access to the Advanced level, please email Alan Kleinfeld at education@sgmp.org. 

    Getting Started

    Each core competency begins with the CORE course. This course is available on-demand 24/7 on the SGMP Learning Platform at https://learn.sgmp.org. Courses vary from 30-60 minutes each and cover the must-know topics for each core competency. 

    Additional Hours

    Once you have completed the CORE course, you must complete an additional four (4) hours of professional development. To ensure that all students have been exposed to comprehensive education on each topic, relevant both nationally and locally, hours must be earned as follows:

    • Two (2) hours must be completed at the local chapter level. These hours may be earned in any format (virtual or in-person). If you do not have a local chapter, you may select any chapter relevant to your work and complete your required hours through that chapter.
    • Two (2) hours may be earned via SGMP National, at your local chapter, or via another chapter. These hours may be completed in any format including education.sgmp.org (on-demand), virtual synchronous education (e.g., webinars), or at in-person events such as the National Education Conference.

    Certificate

    Once you have completed the required hours to earn your micro-certification, you will receive an electronic certificate demonstrating your expertise. Certificates will be issued with the name of the competency and the level of the certificate, e.g., “Protocol: Fundamentals.”  

    *You must pass the CORE course and earn 4 additional domain hours, at least 2 of which must be earned at your local chapter.

  • Contains 3 Product(s)

    The SGMP micro-credentialing program is designed to help SGMP members develop specific expertise across core competencies for government meeting planners. Members can demonstrate this expertise by completing five (5) hours of professional development in any core competency. Hours can be earned online or in-person at chapter or national events.

    The SGMP micro-credentialing program is designed to help SGMP members develop specific expertise across core competencies for government meeting planners. Members can demonstrate this expertise by completing five (5) hours of professional development in any core competency. Hours can be earned online or in-person at chapter or national events. The Technology Microcredential will enhance your skills as a meeting planner in the domain of event technologies, and demonstrate your expertise across three levels: Fundamentals, Advanced, and Expert.

    Getting Started

    Each core competency begins with the CORE course. This course is available on-demand 24/7 on the SGMP Learning Platform at https://learn.sgmp.org. Courses vary from 30-60 minutes each and cover the must-know topics for each core competency.

    Additional Hours

    Once you have completed the CORE course, you must complete an additional four (4) hours of professional development. To ensure that all students have been exposed to comprehensive education on each topic, relevant both nationally and locally, hours must be earned as follows:

    • Two (2) hours must be completed at the local chapter level. These hours may be earned in any format (virtual or in-person). If you do not have a local chapter, you may select any chapter relevant to your work and complete your required hours through that chapter.
    • Two (2) hours may be earned via SGMP National, at your local chapter, or via another chapter. These hours may be completed in any format including education.sgmp.org (on-demand), virtual synchronous education (e.g., webinars), or at in-person events such as the National Education Conference.

    Certificate

    Once you have completed the required hours to earn your micro-certification, you will receive an electronic certificate demonstrating your expertise. Certificates will be issued with the name of the competency and the level of the certificate, e.g., “Protocol: Fundamentals.”  

    *You must pass the CORE course and earn 4 additional domain hours, at least 2 of which must be earned at your local chapter.